About the Workday Baltimore Implementation

The Workday implementation at the City of Baltimore is replacing many of our legacy Human Resources and Finance systems in a phased approach, as shown below.

See https://workday.baltimorecity.gov/node/19311 (click image) for transcription

( Click on the image infographic or click here to view the Workday Project Phases Transcript )

Workday Baltimore is built on a strong vision and several guiding principles. The project is being implemented under the capable leadership of our executive sponsors and is executed through a comprehensive change management strategy that will create accountability, transparency, and success for all stakeholders.


The Workday Baltimore vision: Implement the modern Workday Enterprise Resource Planning (ERP) tool that will manage, automate, and connect key processes within the City’s complex network of agencies, services, and people, saving valuable time and money.

Guiding Principles

The guiding principles outline key criteria for making decisions regarding the Workday implementation. They will help the project team accomplish its goals in the most timely and cost-effective manner while meeting the essential requirements of the City.

 Click here to download a copy of the Workday guiding principles document.

Project Leadership

A project as large as the Workday implementation requires strong and capable leadership. The City selected the following individuals for the Executive Steering Committee:

  • Quinton Herbert
    Department of Human Resources
    Director & Chief Human Capital Officer 

  • Henry Raymond
    Department of Finance
    Director & Chief Financial Officer

  • Todd Carter
    Baltimore City Office of Information Technology
    Chief Digital Officer/CIO

The responsibilities of the executive steering committee include:

  • Understanding strategies and allocating the overall project budget
  • Making executive decisions on the project direction
  • Serving as the final line of escalation for project-related issues

In addition to the project leadership, Workday Baltimore is composed of numerous consultants who have implemented Workday before; subject matter experts (SMEs) appointed from each of the agencies who have been asked to provide input for their areas; and, a change management and training team that will help to ensure that all employees are ready, willing, and able to adopt Workday best practices and new business processes.