Frequently Asked Questions

  1. What is Workday?

    Workday is a state-of-the-art cloud solution designed for human capital management (HCM), financial management, and payroll systems. It provides the City with the ability to streamline and automate current business processes across the different agencies and departments. 
     
  2. What is a Cloud system?

    The City has opted to implement a Software as a Service (SaaS) model; the software is hosted in a secure Cloud environment.  A Cloud environment means the software vendor (Workday) is responsible for maintaining all the software and hardware associated with the product; employees will access it as a service over the internet.
     
  3. Why are we changing our systems?

    We wanted an integrated system that allows our employees to access information easily, work more efficiently, and connect with employees across the City. Workday will allow us to focus our time and attention on activities that align with our strategic vision and empower our employees and managers with easy access to the appropriate data to drive business decisions.
     
  4. Who are the Executive Sponsors?


    The three Executive Sponsors are:

    Quinton Herbert, Department of Human Resources, Director & Chief Human Capital Officer 

    Henry Raymond, Department of Finance, Director & Chief Financial Officer

    Todd Carter, Baltimore City Office of Information Technology, Chief Digital Officer/CIO

  5. How do I access Workday?


    Click the Workday Login on the left navigation main menu.

  6. What are the technical requirements to operate Workday?

    Workday is supported on Internet Explorer, Firefox, Chrome, and Safari. Contact the BCIT Helpdesk at [email protected]ity.gov if you need further details on version requirements.
     
  7. How do I learn how to use Workday?

    Although most Workday processes are intuitive, training materials are available on the home page.