Citywide Just in Time Workday Learning Plan

Just in Time Learning is the basis of Workday training for City of Baltimore employees. With Just in Time Learning, employees are trained on specific topics within a short time frame, just before the topic-based functions are available in Workday.  As a City employee, you may participate in as many of the training delivery methods as you choose.  

Just in Time Training Delivery Methods

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Self-Guided Learning

Self-Guided learning describes the opportunity to access Training Materials and read, learn, study the information without dependency or aid of videos or instructor participation. This training method allows employees the option to learn and prepare on their own. 

Training Materials are available as job aids, cheat sheets, glossary, and user guides.  As defined below, Training Materials are available 24/7 through this website, the City’s Virtual Learning Center, your Agency/Quasi-Agency ARC, Public Information Officer (PIO) and HR Practitioner. The availability of documents follows the same topic release dates of the Just in Time Learning plan. 

  • Contact your agency HR Practitioner for information regarding access to Workday training materials.
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Self-Paced Learning

Self-paced learning allows employees the opportunity to view online videos demonstrating each task within Workday. Short demonstration-based videos have been created and are available in the City’s Virtual Learning center as eLearning courses, which can be accessed 24/7 through a computer, tablet, and/or phone. You can view the videos at your own pace and time. Job Aids will also be available with each eLearning course for easy, written, and illustrated reference.

Self-paced learning provides an opportunity for employees to view training videos created as a step-by-step, narrated demonstration of various tasks and processes within the Workday system. These videos are referred to as ‘eLearning’ and are produced in small segments ranging from one – five minutes in length. eLearning courses can be accessed 24/7 through a computer, tablet, and/or phone.

eLearning videos are grouped together by topic to create a short eLearning course. Within each eLearning course, the corresponding job aid is available for easy, written, and illustrated reference. Job Aids can be downloaded,  saved to your computer and printed, if desired. As a City of Baltimore employee, you will be automatically enrolled to eLearning courses that are on the City’s Virtual Learning Center beginning October 19.  If you have questions about your eLearning access, send an email to [email protected]  

Click here to access the Virtual Learning Center.
Click here to learn more about  Virtual Learning Center access & login.

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Instructor-Led Webinar Training (ILT) 

Instructor-Led Training (ILT) is provided through scheduled, monthly webinars. These webinars provide an opportunity for employees to engage with instructors by asking questions and using the chat feature during the training session. This allows thoughts that are captured during the training session to be presented in real time, as the employee is thinking about the subject. Following the webinar, all questions are gathered by the instructor, shared and answered by the City’s Workday project team, and posted on the Workday.BaltimoreCity.gov website under Frequently Asked Questions (FAQs), available for 24/7 viewing. ILT Webinar attendance requires pre-session registration for the specific date/time of your choice.  Webinars are one hour in length and accessed online through gotowebinar. Each session is also recorded and posted for 24/7 viewing.

  • Click here to view Getting Started for All Employees
  • Click here to view Getting Started for Managers
  • Click here to view Benefits Overview and Accessing Workday
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Knowledge Coaches (Agency Readiness Coordinators – ARCs)
 
Agency Readiness Coordinators were identified in January and have been serving as change agents within their respective agency/quasi-agency. ARCs have been trained on the basic Workday tasks that all City employees will perform in the system. With access to all training materials, videos, training schedules, and support information, your agency ARC serves as your Workday Knowledge Coach.

In this capacity, Knowledge coaches will lead the efforts for their agency to become fully prepared and ready to perform basic Workday tasks. Collaborating with agency leaders, supervisors, and team leads, they will create a strong coaching network of colleagues. This combined and collaborative network of coaches will work through all staff meetings, team meetings, and peer-to-peer sessions to make sure team members, colleagues, and peers understand and can perform the required functions in Workday. 

Just in Time Training Schedule

Following the Just in Time Learning plan, training documents and sessions will follow a specific topic release schedule as the basis of Workday training for City of Baltimore employees. With Just in Time Learning, employees are trained on specific topics within a short time frame, just before the topic-based functions are available in Workday.  As a City employee, you may participate in as many of the training delivery methods as you choose.  

September 14 - 22, 2020

October 19 - 25, 2020

ALL City Employees and City Managers

Just in Time Learning Focus
Introduction to Workday

  • Getting Started in Workday
  • Overview of the project
  • Introduction to the look and navigation in Workday

Training Sessions and Materials Available for Employees and Managers:

  • Job Aids
  • Recorded Webinars
  • Webinar Trainings    
     

ALL City Employees and City Managers

Just in Time Learning Focus
Benefits & Go-Live

  • Access to eLearning training
  • Focus on Benefits
  • A-Z for Workday Go-Live

Training Sessions and Materials Available for Employees and Managers:

  • eLearning Training
  • Job Aids
  • Recorded Webinars
  • Webinar Trainings    

 

November 2 – 29, 2020

December 1 - 18, 2020

ALL City Employees and City Managers

Just in Time Learning Focus
Open Enrollment

  • Open Enrollment Details and Walk-Throughs

Training Sessions and Materials Available for Employees and Managers:

  • eLearning Training
  • Job Aids
  • Recorded Webinars
  • Webinar Trainings
     

ALL City Employees and City Managers

Just in Time Learning Focus
Absence Management & Time Tracking

  • Absence Management Processes
  • Leave Requests, Approvals, and Management
  • Entering Time Worked

Training Sessions and Materials Available for Employees and Managers:

  • eLearning Training
  • Job Aids
  • Recorded Webinars
  • Webinar Trainings

 

December 1 - 4, 2020

Training for Time Tracking Roles ONLY / Time-Keepers, Time Approvers, Agency Time Approvers

  • eLearning Training
  • Job Aids
  • Recorded Webinars
  • Webinar Trainings